FAQ


1. How to register into META online store?
Click ‘’Sign up’’ in the upper right corner of the page and follow the instructions.

2. How to subscribe to a newsletter?
Find field with ‘’Subscribe to newsletter’’ In the botton of the page and enter your e-mail address. You can unsubscribe from our newsletter by clicking the link in newsletter.

3. What should I do, if I forgot my password?
Password can be restore by clicking on the ‘’Forgot your password?’’, enter your registrated e-mail and the new password will be sent to you.

4. Are the sizes compatible with the EU size system?
No, not all item sizes correspond EU size, for example, size L can confort to size S. Always before purchasing item, you need to get acquainted with item size on modeli in the photos and with model’s parameters.

5. Can I return my purchase?
Yes, acording to the regulations of Republic of Latvia, costumer can return their purchase within 14 days since signing mutual acceptance act. Returning policy does not apply to not online purchase.
 
If delivery method was parcel mashine, then buyer can return item within 14 days since buyer took out purchased item from parcel mashine. Buyer before return item should inform seller by submitting a return form.
 
7. How long delivery takes?
Delivery time depends on the chosen delivery method and Holidays. For more information read – Delivery.

8. Are my personal data will be kept secure and will not be distributed to third parties?
All your personal information you provide by registering in the online store or by making an order will be processed in accordance with the Personal Data Protection Law and will be used to process your order. Your personal data will not be distributed to third parties.